Refund policy
LEGAL NOTICE & RETURN / REFUND POLICY
Last updated: [Insert date]
Business Information
Business Name: CutCraftDXF
Website: https://www.cutcraftdxf.com
Email: cutcraftdxf@gmail.com
DIGITAL PRODUCTS
All products sold on this website are digital files (DXF and similar formats).
No physical products are shipped.
After purchase, files are delivered automatically and made available for download.
NO RETURNS & NO REFUNDS
Due to the digital nature of our products, all sales are final.
We do not offer returns, exchanges, or refunds once a file has been purchased and delivered.
This is because digital files are automatically processed, downloaded, and cannot be "returned" in the traditional sense.
By purchasing from this store, you agree to this policy.
EU CONSUMER RIGHTS (WAIVER OF WITHDRAWAL)
If you are a consumer in the European Union, you normally have a 14-day right of withdrawal.
However, by purchasing digital content from this website, you expressly agree that:
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the delivery begins immediately after purchase, and
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you lose your right of withdrawal once the download/access has started.
FILE ISSUES / TECHNICAL SUPPORT
If you experience any issues with your file, such as:
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file is corrupted
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file does not open
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file is damaged
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incorrect file received
please contact us at: cutcraftdxf@gmail.com
We will:
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fix the file, or
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provide a corrected version, or
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assist you in resolving the issue
We are committed to making sure you receive a working file.
IMPORTANT NOTE
We may repair or replace damaged or defective files, but we do not issue monetary refunds.
COPYRIGHT
All DXF files and designs are the intellectual property of CutCraftDXF.
You may not:
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resell
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share
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distribute
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upload
these files in any form without permission.
LIABILITY DISCLAIMER
We are not responsible for:
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improper use of files
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machine errors
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compatibility issues with specific software or hardware
Please ensure your software supports DXF files before purchase.
CONTACT
For any questions or support:
cutcraftdxf@gmail.com